Superintelligence to skyrocket your GGR
VIVA AI is an advanced algorithm that studies the behaviour of each player individually, automatically personalizing game recommendations, bonuses and retention materials.
The result: higher Engagement, stronger Retention and significant uplift in GGR — all while saving precious time for your management team.
Behavioural AI Engine
Every player is unique. Our data collection engine continuously learns individual behaviour to deliver real-time personalized experiences.
- Game & bonus recommendations tailored per player
- Automated retention journeys & communication flows
- Personalised protection journey for responsible play
Realtime Orchestration
Trigger the right journey at the right moment — based on live signals like session value, churn risk, tilt detection, or VIP upgrades.
PLAYER ACQUISITION
€304 → €210 CAC CFTDPLAYER VALUE
€641 → €1203 CA LTV (12 months)PLAYER RETENTION
27% → 49% Industry-avg
One-on-one lobby recommendations
Personalised lobby for every player: game rows, order and banners adapt in real time based on individual behaviour and predicted next best action.
- Dynamic “Top for You” & new-for-you rows
- Contextual banners & callouts per session
- Real-time re-ranking driven by behavioural AI
One-on-one personalised reload bonuses
Bonus type, amount and timing are tailored to each player’s value, risk and churn propensity — maximising engagement while protecting players.
- Per-player bonus sizing & wagering rules
- Event-driven triggers (weekend, session streak, tilt)
- Transparent control groups for true uplift
One-on-one personalised CRM campaigns
Automated journeys across email, push and onsite messages — content and send-time are optimised per individual to improve retention.
- Behavioural segments & next-best-message
- Send-time optimisation per user
- Cross-channel orchestration (email / push / onsite)